Building upon the original Paws & Claws virtual boutique, Pampered Pets 2 is a business management game with a virtual pet theme. In the role of an animal-loving entrepreneur, players open a resort hotel exclusively for well-to-do pets who expect nothing but the best. Players must keep their visiting pets active and healthy while they are on vacation, through games that have them feeding, cleaning, grooming, playing, and even running obstacle courses with the cute little cats, dogs, bunnies, guinea pigs, and hamsters. Players can also use sparkly jewels to design custom "bling" collars for their favorite four-footed guests. Other mini-games have players accomplishing tasks to promote the business and improve the spa.