We will learn it is better to correct behavior than to punish. We will learn when disciplinary action is needed. We will learn how to investigate and start a report. A good manager knows disciplining employees is part of the job. A great manager knows the purpose of discipline is to correct behavior instead of punishing or embarrassing an employee. Indeed, most employees strive for excellence - and they greatly benefit from guidance and understanding instead of diminishing remarks or threats. Employees need regular feedback on what they're doing right or doing wrong. Even a productive employee is still capable of creating instability in the workplace, which is why an Employee Manual and training sessions are essential to maintain a pleasant and productive work environment.